Ethisphere News and Commentary Blog

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Oops. FTC fails to effectively redact Whole Foods documents before releasing them

August 15th, 2007

It’s really hard to close the barn door AFTER the cow has left, but that is what the FTC is trying to do. The Federal Trade Commission accidentally disclosed confidential trade secrets of Whole Foods yesterday in a court filing.
At issue was that in trying to protect competitive secrets, court officials […]

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AOL to pay $3mm to settle complaints over customer satisfaction…

July 13th, 2007

AOL has agreed to pay $3 million and change its customer services practices as part of a settlement with 48 states and the District of Columbia over customer complaints over the process of trying to cancel an online account.
AOL didn’t acknowledge any wrongdoing in the settlement. California was among the states that played a […]

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Whole Foods’ CEO bashing competitors on Yahoo Message Boards

July 12th, 2007

At Ethisphere, we have long had deep respect for Whole Foods. The company, under the leadership of co-founder and CEO John Mackey, has been at the forefront of many ethical consumerist trends.
The loyalty of customers and employees is unmatched - consumers have proven that they are willing to pay premium prices for groceries at Whole […]

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