Ethisphere News and Commentary Blog

Marketing and Consumer Data

Tesco Sues Thai Dissenters for Speaking Out Against Its Expansion in Thailand

April 8th, 2008

A Thai Member of Parliament (MP) and a newspaper critic face millions of dollars in damages and significant prison time after being sued for libel by Tesco, the UK’s largest retailer, according to a story by the Guardian Newspaper. Both were sued for saying that Tesco, known as Tesco Lotus in Thailand, is expanding […]

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3M Misrepresents Size of Tape

March 31st, 2008

Thanks to a settlement announced last Thursday, 3M Company will have to change the labels of their tape products and pony up nearly $700,000 for allegedly misrepresenting the physical dimensions of their tape by six percent. 3M was accused of mislabeling its products by Fresno, California’s Division of Measure Standards, which brought suit against

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68 Million Reasons Why You Want to Report Bad Behavior

February 8th, 2008

Seven years ago H. Dean Steinke, a rising employee and former district sales manager for Merck, put his career on hold by blowing the whistle on his former employee’s unethical marketing practices. Today, his conscience finally paid off when Merck agreed to pay $671 million to settle accusations of overcharging government programs such as […]

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Mattel is Recovering from Toy Recall

February 1st, 2008

Remember all those Mattel toy recalls last year? Apparently it didn’t cripple the company as much as some experts predicted. The Motley Fool posted an interesting article yesterday on the tenuous recovery of the company. Mattel’s fourth-quarter earnings are up 15% over last year, and the stock price - still drastically

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Drug-Maker Amgen is Accused of Shady Sales Dealings

January 14th, 2008

Two former sales representatives for Amgen have brought suit against the company, alleging it used questionable and illegal sales tactics to help push sales of its psoriasis-treating drug, Enbrel. The suit alleges that Amgen pressured its sales team to 1) obtain physician’s records for patients suffering from psoriasis and 2) encourage insurance companies to reimburse […]

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Companies Not Always Recognized for ‘Green’ Efforts

October 25th, 2007

A new study discovered that U.S. and U.K. consumers want businesses to be more environmentally friendly, but have a hard time naming specific companies focusing on the issue. However, the study discovered a number of “big brands” in each country that are recognized for climate-change awareness more than others. In the U.K., those leaders […]

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Fidelity National discloses theft of 2.3 million customer financial records by employee

August 22nd, 2007

What happened to the good old days, when employees just raided the supply closet? Fidelity National reported that the personal data of as many as 8.5 million customers was taken by a senior database administrator at the company. The company suggested that this number, up from initial reports from Fidelity of 2.3 […]

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More examples of “prix fixe” in French competition… mobile phone co.’s fined $631 million

July 24th, 2007

The French competition regulator, Conseil de la Concurrence, has fined the country’s three mobile telephone companies (Orange France, FranC’aise du Radiot, and Bouygues Telecom SA) a total of $631 million for illegally restricting competition.
Investigators found that between 1997 and 2003, the operators regularly exchanged information about new and canceled contracts and used this information […]

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Former compliance officer blows whistle on Fidelity Investments over willful Patriot Act violations

July 3rd, 2007

A lawsuit against Fidelity Investments accuses the mutual fund giant of deliberately avoiding and violating portions of the U.S. Patriot Act. The whistle was blown on the company by, of all people, one of its former compliance officers. What has resulted is a mess of finger-pointing, additional lawsuits, and rush to put a seal on […]

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Apparently not all Best Buy employees are on their best behavior…

June 19th, 2007

It hasn’t been the best year thus far for Best Buy - it’s been one plagued by controversy surrounding questionable marketing practices, document retention regarding litigation and allegations of invasion of privacy.
Perhaps the most widely-known incident is the lawsuit filed two weeks ago by the Connecticut Attorney General, Richard Blumenthal, alleging that Best Buy was […]

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U.S. Foodservice executive gets 7 years in the slammer for orchestrating Ahold fraud

June 19th, 2007

What compels a person to commit a fraud worth $800 million? Mark Kaiser, former Chief Marketing Director for U.S. Foodservice, insisted to a federal judge that in his own case, it wasn’t “fueled or driven by greed.” U.S. District Judge Thomas P. Griesa disagreed - he sentenced Kaiser to seven years in prison for […]

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WSJ article about protecting certain people/companies’ reputations online… backfires

June 18th, 2007

Meet Ronnie Segev. He’s a pianist. He also has called Priceline.com 215 times asking for a refund on a plane ticket. Allegedly the General Counsel of Priceline sent the cops after him and he went to jail for 40 hours. He wants everyone to forget about the incident. Thanks to yesterday’s Wall Street Journal, that’s […]

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Colgate’s new winterfresh ingredient? Why antifreeze of course…

June 15th, 2007

The FDA and Colgate-Palmolive issued warnings this week about counterfeit Colgate toothpaste which may contain a poisonous substance. Thus far, the toothpaste has been discovered in New York, New Jersey, Pennsylvania and Maryland.
Apparently, this product does not contain fluoride. Instead, it contains Diethylene Glycol (DEG). DEG is often described by its more layman’s […]

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Kellogg affirms its status on Ethisphere World’s Most Ethical Companies List

June 15th, 2007

The Kellogg Company announced today that they will rule out advertising its products to children under age 12 unless the foods meet specific nutrition guidelines for calories, sugar, fat and sodium. Additionally, Kellogg intends to stop using licensed characters or branded toys to promote foods unless the products meet the same […]

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The French don’t like whistles - or why UK employees blow the whistle more easily/often than their contintental counterparts

June 13th, 2007

Last week, Ernst & Young released an interested survey on whistleblowing, corporate culture and the fear of reprisal across the European Union.
The survey, Fraud Risk Mitigation in Europe, interviewed 1300 employees of multinational companies in eight Western European and five Central and Eastern European countries (100 respondents in each country), and invited […]

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Dell slips up - sued by NY State over misleading business practices

May 25th, 2007

Ever have a day (or a year) when nothing seems to go right? Dell has had a fantastically bad run over the past 18 months. Exploding batteries. Accounting problems. Management turnover. And then being sued by the State of New York over marketing and business practices.
It’s never fun to have a state […]

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Whacha doin’ Wachovia? NY Times article rips its business practices…

May 20th, 2007

Today’s NY Times has a lengthy piece entitled “Blinking the Elderly, With a Corporate Assist”. It is really rather a depressing piece about how information brokers, such as InfoUSA sells telemarketing lists to criminal organizations that in turn prey upon elderly to defraud them. The story features a 92-year old man […]

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The new age of stock manipulation? Inaccurate blog post polishes $4 billion off Apple’s shares

May 19th, 2007

One day this past week (Wednesday to be specific), an inaccurate blog posting about a delay in an impending product launch for Apple wiped $4 billion off its market value (3%).
As PC World reported, the popular technology blog, Engadget, posted a story claiming the expected June launch of the iPhone would be […]

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The estimate price tag is beginning to come in for TJX data breach: between $4.5 and $8.6 billion

May 19th, 2007

The estimates for the total damage to TJX as a result of the massive data breach suffered by the company are beginning to roll in - with the higher ends of the range being between $4.5 and $8.6 billion. For a company with a market capitalization a little shy of $13 billion, this […]

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CVS sued by Texas Attorney General over dumping of customers sensitive records…

April 17th, 2007

Texas Attorney General Greg Abbott announced a lawsuit against CVS after customer records with personal information such as driver license and credit card numbers were found in the trash behind one of the drugstore chain’s Texas stores.

According to Reuters…
Investigators with the office of the attorney general found the documents in a dumpster behind a […]

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Next on the news: a TV spot on how to break out of prison

April 3rd, 2007

It is now a legal action. Last summer, the British TV operator ITN did a documentary on murder of inmate Zahid Mubarek at the Feltham Young Offenders’ Institution. During the videotaping, the camerawoman included a few seconds of footage of one of the jailer’s keys.
In fears that the images in the video […]

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$64 Million Verdict in Texas Over Deceptive Advertising…

September 5th, 2006

A state district court jury in Dallas has returned a $64 million verdict against Sun Country Travel LLC for deceptive sale and advertising practices. The jury also found that the company violated state and federal “Do-Not-Call” laws. The state alleged the company’s telemarketing pitches “offered completely free vacation packages to lure consumers to a 90-minute […]

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Firm Fined for Chocolate Tin Size…

September 5th, 2006

A U.K. biscuit firm has been fined because its Giant Chocolate Fingers were being sold in tins that were too big. The firm is one of the first to be prosecuted under laws designed to clamp down on the use of too much packaging. It admitted breaching regulations and applying a false trade description and […]

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Kroger Dusted by Patent-Infringement Suit…

September 5th, 2006

On July 28th Polymer Group Inc. (PGI) a Charlotte, N.C.-based developer, producer and marketer of engineered materials, filed suit in U.S. District Court against the Kroger grocery chain, Inter-American Products Inc., and U.S. Nonwovens Corp. The suit alleges Kroger willfully infringed PGI’s patent related to hydroentangled nonwoven fabrics with raised patterns in selling its private-label […]

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Procter & Gamble Settles One Infringement Lawsuit… Files Several More…

September 5th, 2006

While Procter & Gamble sales may be on hold in Russian for awhile, the legal department is not sitting idly by in the United States. Fed up with look alike products and retailer-supported brands that are eating into P&G brand goodwill, P&G fired the latest in a series of salvos. First, P&G reached an agreement […]

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