Expert Corner: Kathleen Edmond – Best Buy

CEOs may set the ethical tone from the top, but they need a capable supporting cast to tend to the day-to-day implementation of the company’s compliance and ethics programs. What are these leaders on the front lines talking about and doing these days?

01 // TELL US WHAT YOUR GROUP IS FOCUSED ON THESE DAYS.
Globalization of our ethics and compliance work.

02 // WHAT SPECIFIC INITIATIVES HAVE WORKED WELL THAT YOU CAN SHARE WITH OTHERS?
A group of individual contributors and first line managers have created three committees- Measurement, Education, and Policies and they take on the responsibility of driving the ethics work in these areas. They have named themselves the Ethics Advisory Council and act as advisors to me and to their managers to keep us real and in touch with what is happening on the front lines.

03 // WHAT IN YOUR BACKGROUND HAS MOST PREPARED YOU FOR THIS POSITION?
I have a background in three disciplines that assist in this work. My graduate degree in social work taught me to think holistically, “start where the client is at” and use networks and matrix resources to fi nd practical and applicable solutions. My next graduate degree is an MBA with a concentration in business ethics which helped develop both my quantitative analysis ability as well as a broad understanding of business ethics. Finally, I have a law degree.

04 // WHAT KEEPS YOU UP AT NIGHT?
We have to teach our folks to make the best decisions they can with minimal information and we must have an environment that allows for challenge and differing points of view.

05 // IS THERE ONE SPECIFIC PIECE OF ADVICE THAT YOU COULD SHARE THAT YOU WISHED YOU HAD KNOWN WHEN YOU FIRST GOT THE JOB?
You are going to get tired because sometimes it feels like you are facing the same battles over and over. Make sure you have a strong network.

06 // WHO DO YOU REPORT TO? WHAT ROLE HAS HE OR SHE PLAYED IN THE COMPLIANCE AND ETHICS PROGRAM?
I report to the Enterprise General Counsel. He has been the biggest champion of the work and a great personal mentor. Without him I wouldn’t have made it.

07 // WHAT’S THE WORST JOB THAT YOU HAVE EVER HELD?
I don’t really think in those terms. If a job wasn’t a good fit , I looked for something different and moved on. People leave managers, not jobs.

08 // WHAT’S THE DUMBEST (OR SMARTEST) QUESTION THAT SOMEONE HAS EVER ASKED YOU IN AN INTERVIEW, AND HOW DID YOU ANSWER IT?
After completing my undergraduate degree with honors in under three years while working full time, an interviewer said I wasn’t qualified for a job that did not even require a college degree- but asked, “Can you type?” When he acknowledged that he would not have asked a male applicant that, my response was not one that would be advocated by a job search coach. Not surprisingly I did not get the position- but I doubt he ever posed that question to any other female applicants.


4 Responses to “Expert Corner: Kathleen Edmond – Best Buy”

  1. 4
    Power of Book Writing Says:

    Thanks !! very helpful blog! Is this your only blog on this subject?

  2. 3
    Awaken the Expert Within Says:

    Good article blog. Thank you for your help! Informative.

  3. 2
    Positioning Says:

    GR8 Info, what are other good sites to confirm this info?

  4. 1
    Warren Hoffman, Ph.D. Says:

    Hi Kathleen:
    Hope all is going well for you. Enjoyed our earlier meeting (with Steve Young). We are making serious inroads in decision making and the ethical implications of decisions. Our web site may be of interest to you.
    Stay well.
    Warren

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