Key Insights and Strategic Outcomes

New to the Ethics & Compliance Role

Like all companies in the financial services industry, USAA must navigate a heavily-regulated landscape. It is also one of a growing number of organizations following the emerging best practice of having an office dedicated specifically to ethics as a standalone function, separate from the compliance department.

In this Spotlight, Deena Graeter, USAA’s Senior Ethics Advisor, shares the top ways to optimize engagement in Ethisphere’s Business Ethics Leadership Alliance (BELA) for someone new to the role or working to build an ethics function and improve a program.