How ServiceNow ‘Wins the Right Way’ on Engaging Ethics

At ServiceNow—a provider of AI-driven, automated business workflows—there is no room for error, especially around customer trust, data security, personal privacy, and global regulation. Chief Ethics and Compliance Officer John Castelly shares why his team has gone all-in on creating a compelling Code of Ethics, impactful training, and employing storytelling in a powerful combination. The result is a top-performing Ethics and Compliance program that recently earned ServiceNow the honor of being named one of the 2025 World’s Most Ethical Companies.

https://www.servicenow.com/standard/other-documents/code-of-business-conduct-ethics-policy.html

https://worldsmostethicalcompanies.com/
1:32: ServiceNow’s Code of Ethics & their “Win the Right Way” concept
3:17: Using Q&A to impart training lessons from employees’ perspectives
5:23: Why storytelling is such a crucial E&C skill
ServiceNow’s Code of Ethics: https://www.servicenow.com/standard/other-documents/code-of-business-conduct-ethics-policy.html
World’s Most Ethical Companies 2025 Honoree List: https://worldsmostethicalcompanies.com/
#worldsmostethicalcompanies #servicenow #ethics #compliance