Ethicast: When to Conduct Root Cause Analysis

Once an investigation into workplace misconduct is closed, organizations often turn to root cause analysis (RCA)—but is it always the right next step? In this episode, Ethisphere experts Jodie Fredericksen and Eric Jorgenson discuss the criteria that should trigger a root cause analysis, common obstacles that limit its effectiveness, and how RCA data can be used to identify broader trends. They also highlight common mistakes organizations make when conducting RCAs and share practical guidance on how to ensure insights lead to sustainable change rather than a check-the-box exercise.