BELA Asks: What Are Good Champion Program ROI Data Points?

Ethics and compliance champions programs can extend the reach of a centralized E&C team, but how do you prove they are working? In this BELA Asks episode of Ethicast, Ethisphere’s Erica Salmon Byrne explains how organizations can evaluate both the overall ROI of an ambassador or champions program and the performance of individual ambassadors.  

Erica discusses practical data points to track, including employee questions, policy confusion, participation in ambassador conversations, use of program materials, and employee awareness of local champions. She also explains why a strong champions program creates a valuable feedback loop between employees and the ethics and compliance team, helping organizations respond faster, improve communications, and strengthen risk mitigation.  

This episode stems from the BELA concierge service, in which BELA members can submit questions regarding ethics and compliance and our internal experts will provide an answer plus helpful resources with information. And since there is no competition in compliance, we respond thematically to high-level questions in the BELA Asks series for the benefit of E&C teams everywhere.

Learn more about BELA, request guest access to the Member Resource Hub, and connect with a BELA Engagement Director at www.ethisphere.com/bela