Ethicast
Christian Hunt on How to Humanize Compliance
Ethics and compliance programs exist to change how people behave, but the work of building them can crowd out that purpose. In this Ethicast episode, Bill Coffin, Editor-in-Chief at Ethisphere, talks with Christian Hunt, founder of Human Risk and author of Humanizing Rules: Bringing Behavioral Science to Ethics and Compliance about designing programs around how people are likely to behave rather than how we would like them to. Hunt explains why enforcement doesn’t have to be total to work, why programs should assume goodwill in the majority and reserve monitoring for the margins, how making compliance easy also strengthens the case for enforcement, and why employees who feel distrusted stop asking questions and reporting problems.
